FAQ

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Shipping Confirmation is sent to the email address you have registered in the website upon placing your order. The email contains tracking link where you could check the status of your order.

After placing your order, you will receive an email confirming your purchase. We will ship the order within 48 hours of receiving the order. If the order is not enough, it will be up to four working days. Shortly thereafter, you will receive an email with the status of the shipment.

If the item you received is damaged/ defective, we are happy to send you a replacement. Please notify us immediately at contact@uporpor.com. We will contact you right away.

If you want to change the color size, you can contact us by email within two days. Our email address is: contact@uporpor.com

 If you need to set up a return, email us at contact@uporpor.comso we can get started on the return or exchange process. We’d love to hear your feedback too.

3 PCS 1.5V AAA Batteriess or button batteries (CR2032)

Remove the battery from dress and wash it by hand

Batteries can be replaced

They are right fit for age

You can contact us through our contact page! We will be happy to assist you.